Author Archives: ce

Did You Just Hire the Wrong Person for Your Insurance Agency? 3 Things You Don’t Want in a CSR

Did you know that your customer service representative (CSR) is directly tied to the profitability of your insurance agency? The fact is, a good CSR is a vital member of your team when it comes to nurturing new business opportunities … Continue reading

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3 of the Worst Social Media Marketing Mistakes Insurance Agents Make

Social media marketing can help insurance agents/brokers better communicate and interact with policyholders and prospects — but only if it’s done right. Don’t miss the mark. Check to see whether you are making these three critical social media mistakes. Having … Continue reading

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Keeping the Pipeline Full: 3 Strategies for Growing Your Insurance Agency in 2020

Did your insurance agency experience growth in 2019? If yes, by how much? An industry study by Marshberry shows that in 2018, the average organic growth rate of insurance agencies surveyed was just 5.3%. Today, the average organic agency growth … Continue reading

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Who Needs Errors and Omissions Insurance?

Errors and omissions insurance (E&O) is a type of professional liability insurance that protects companies and their workers, or individuals, against claims made by clients for inadequate work or negligent actions. Errors and omissions insurance often covers both court costs … Continue reading

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“Do I Really Need Flood Insurance?”

Floods are the nation’s most common and costly natural disaster and cause millions of dollars in damage every year. Floods cost America, on average, $8.2 billion each year (according to 2015 data). Whether people end up having to repair or … Continue reading

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