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Feb
17

How Carbon Footprints Are Shaping Insurance Risk Assessments

Underwriting decisions in 2026 are being directly impacted by emissions disclosures and losses related to climate change. The NAIC Climate and Resiliency Task Force claims that regulators are paying more attention to risk modelling and reporting of climate exposure. Meanwhile, […]

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Feb
06

The Rise of Hybrid Long-Term Care Insurance: Why Traditional LTCI Is Losing Ground

As the long-term care insurance landscape continues to evolve, hybrid long-term care insurance is rapidly gaining traction among consumers and producers alike. For agents and brokers, understanding this shift isn’t just timely — it’s essential. With traditional LTCI sales lagging […]

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Jan
20

How Deep Product Knowledge Helps You Retain Frustrated Clients

Frustrated clients are an unavoidable part of the insurance business. Whether the issue is a denied claim, a coverage gap, or a premium increase, emotions can run high when clients feel confused or let down. In these moments, deep product […]

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Jan
07

How to Turn the Dreaded Rate-Increase Call into a Retention Win

For many insurance agents, few tasks inspire more anxiety than the rate-increase call. You know the client didn’t ask for higher premiums, emotions may run high, and the risk of losing the account feels very real. Yet when handled correctly, […]

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Dec
11

How to Navigate Client Requests to Bypass Coverage Exclusions

It happens more often than you’d think. You’re sitting across from a client who’s ready to buy a policy, and they say: “Can we just leave that off the application? I don’t want that exclusion to kick in.” Or perhaps: […]

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Nov
11

Building Recurring Revenue: How Smart Agents Are Shifting from Commission-Per-Sale to Stable Monthly Income

The insurance agent business model is changing. Many top-performing insurance agencies are diversifying beyond commission-only compensation and expanding fee-based, advisory, and recurring-revenue services to reduce volatility and grow more predictably. If you’re tired of the feast-or-famine commission cycle, this guide […]

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Oct
24

Insurance Ethics Case Studies: Lessons from the Latest Industry Scandals

Have you ever wondered what pushes insurance professionals to cross ethical boundaries? Recent industry scandals reveal troubling patterns that every agent and broker needs to understand – not just to stay compliant, but to protect their reputation and the clients […]

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Oct
10

Elevating Client Trust: Best Practices for Transparent Policy Advising

Have you ever lost a client because they felt “blindsided” by a policy detail you thought was obvious? In today’s information-rich world, insurance professionals who master transparent communication don’t just retain clients—they build lasting partnerships that drive referrals and business […]

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Aug
26

The Science Behind Self-Paced Learning: Why Online CE Delivers Better Results Than Traditional Classroom Training

Have you ever wondered why some professionals excel in online courses while others struggle in traditional classroom settings? The answer lies in how our brains are wired to learn most effectively. Teffectively. While traditional classroom settings once dominated professional development, […]

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Aug
09

The Microlearning Revolution: How Insurance Professionals Are Mastering CE more Efficiently

The insurance sector is experiencing a paradigm shift in how professionals approach their continuing education materials. As today’s fast-changing world demands rapid skill development and continuous learning, insurance professionals are discovering how to break down their CE course materials into […]

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