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Building Insurance Client Referrals from Happy Clients
Mar
06
Building Insurance Client Referrals from Happy Clients
In 2026, agencies are feeling the squeeze: marketing costs are up, digital competition is louder, and buyers expect faster service with more transparency. Research from [1]McKinsey on customer experience in insurance shows insurers that lead on customer experience can outperform […]
Feb
17
How Carbon Footprints Are Shaping Insurance Risk Assessments
Underwriting decisions in 2026 are being directly impacted by emissions disclosures and losses related to climate change. The NAIC Climate and Resiliency Task Force claims that regulators are paying more attention to risk modelling and reporting of climate exposure. Meanwhile, […]
Feb
06
The Rise of Hybrid Long-Term Care Insurance: Why Traditional LTCI Is Losing Ground
As the long-term care insurance landscape continues to evolve, hybrid long-term care insurance is rapidly gaining traction among consumers and producers alike. For agents and brokers, understanding this shift isn’t just timely — it’s essential. With traditional LTCI sales lagging […]
Jan
20
How Deep Product Knowledge Helps You Retain Frustrated Clients
Frustrated clients are an unavoidable part of the insurance business. Whether the issue is a denied claim, a coverage gap, or a premium increase, emotions can run high when clients feel confused or let down. In these moments, deep product […]
