Life and Health Ethics in Action: What to Do When Clients Push Back
Most agents know the right thing to do when a client is calm, informed, and ready to listen. The harder test comes when a client pushes back, wants to skip details, or asks to move faster than the facts allow. […]
Ethics in Life and Health: The Gray Areas Agents Run Into Most Often
Life and health insurance agents rarely face ethical questions in neat classroom scenarios. More often, ethics in life and health shows up when a client is confused, rushed, focused on price, or eager to “just get it done.” Those moments […]